Healing Garden, Cooley Dickinson Hospital

Visiting the Hospital

UPDATE 4-16-2021:

Visitor Policy Update/Política Actualizada Para Visitantes 


Updated Visitor Policy and Guidelines, effective April 16, 2021

Hospitalized patients

  • Hospitalized patients at Cooley Dickinson Hospital are allowed one visitor per day from 12 noon to 7 pm, 7 days a week.
  • For the inpatient behavioral health unit, one visitor per day is allowed Monday – Friday, 5:15 to 6:45 pm; weekends and holidays, 2 to 5 pm.
  • Visitors are required to wear a hospital-issued mask and are asked to maintain physical distancing in the hospital.
  • The updated policy applies to a single, non-essential visitor for inpatients who are not on enhanced respiratory isolations, with restrictions related to screening and visitation hours.

Cooley Dickinson Outpatient Areas

  • One visitor is also allowed to accompany a patient for care in the Emergency Department. Hospital-issued masks are required.
  • If someone is having an outpatient procedure in Surgical Day Care or the Endoscopy unit, their friend or family member must wait outside of the building.

Keeping you and our patients safe are our top priorities. Thank you for your understanding!


Política y pautas actualizadas para visitantes, efectivas a partir del 16 de abril del 2021

Pacientes hospitalizados

  • Se permite a los pacientes hospitalizados tener un visitante por dia de mediodía a 7 pm, los 7 días de la semana.
  • Para los hospitalizados en la unidad de salud mental, se permite un visitante por dia Viernes de 5:15 pm a 6:45 pm, fines de semana y vacaciones 2 a 5 pm.
  • Se requiere que los visitantes utilicen una mascarilla proporcionada por el hospital y se les pide mantener distancia física en el hospital.
  • La política actualizada se aplica a un visitante único no esencial para pacientes hospitalizados que no estén en aislamiento respiratorio, con restricciones relacionadas con las horas de detección y visitas.

Áreas para pacientes ambulatorios de Cooley Dickinson

  • También se permite un visitante acompañando a un paciente bajo atención en el Departamento de Emergencias. Se requiere el uso de mascarillas proporcionadas por el hospital.
  • Si alguien está teniendo alguna intervención ambulatoria en las unidades de cirugías ambulatorias o Endoscopia, su amigo o familiar deberá esperar afuera del edificio.

El mantenerlo a usted y a nuestros pacientes a salvo es nuestra mayor prioridad. ¡Gracias por entender!


General Visiting Guidelines

Bring a smile, leave a smile.

Getting Here

Cooley Dickinson Hospital is located at 30 Locust Street (Route 9) in Northampton, Massachusetts. Visitors who need directions can use Google Maps and/or follow directions on our Locations & Directions page.


Visitors may park in lots A and H, the two large lots adjacent to the hospital’s Main Entrance, North Entrance and Emergency Entrance. Free valet service is available at both the Main and North Entrances. In addition, a few spaces are reserved at Women’s Health Midwifery Care for patients and visitors seeing providers or attending groups at the “yellow house.”

Visiting Information

Directly to the right as you enter through the Main Entrance there is a hospital information booth staffed by friendly, knowledgeable volunteers. In most cases, they can help you find what you’re looking for, and can provide you with printed directions to most hospital locations that you can carry with you.

Visiting Guidelines

At Cooley Dickinson Hospital, there are no set visiting hours, but visitors are asked to respect patients’ needs for a restful atmosphere. There is no discrimination in visitor access based on one’s sexual orientation or gender identity. This policy also strictly adheres to equal access for same-sex couples and same sex partners. In some cases, in the Critical Care Unit, Childbirth Center or other units, or at the patient’s request, visitation may be limited.

Cooley Dickinson Hospital is committed to providing the safest possible environment for its patients and staff, and for the community at large. We maintain the following visitation policies:

  • No one who is sick should visit.
  • The number of visitors should be limited to only those necessary for the patient’s comfort.
  • Visitors should clean their hands before and after their visit.
Get more information on infection prevention and current local, regional, national and global health concerns HERE.
Directions to Conference Rooms and Educational Classrooms

For directions to meeting rooms, class and seminar locations, support groups, community groups and lecture/presentation rooms, click HERE.

Thank you.

How to get around

Click links below to access maps of the main Cooley Dickinson Hospital campus and interior maps. Find buildings, entrances, departments, amenities, elevators, stairs, and a guide to parking areas.

Cooley Dickinson Campus/Parking Map 2021
Cooley Dickinson Campus/Parking Map 2021


Building Map 2016
Building Map 2016