Patients Families & Visitors

Help to make things easier

UPDATE 4-16-2021:

Visitor Policy Update/Política Actualizada Para Visitantes 


Updated Visitor Policy and Guidelines, effective April 16, 2021

Hospitalized patients

  • Hospitalized patients at Cooley Dickinson Hospital are allowed one visitor per day from 12 noon to 7 pm, 7 days a week.
  • For the inpatient behavioral health unit, one visitor per day is allowed Monday – Friday, 5:15 to 6:45 pm; weekends and holidays, 2 to 5 pm.
  • Visitors are required to wear a hospital-issued mask and are asked to maintain physical distancing in the hospital.
  • The updated policy applies to a single, non-essential visitor for inpatients who are not on enhanced respiratory isolations, with restrictions related to screening and visitation hours.

Cooley Dickinson Outpatient Areas

  • One visitor is also allowed to accompany a patient for care in the Emergency Department. Hospital-issued masks are required.
  • If someone is having an outpatient procedure in Surgical Day Care or the Endoscopy unit, their friend or family member must wait outside of the building.

Keeping you and our patients safe are our top priorities. Thank you for your understanding!


Política y pautas actualizadas para visitantes, efectivas a partir del 16 de abril del 2021

Pacientes hospitalizados

  • Se permite a los pacientes hospitalizados tener un visitante por dia de mediodía a 7 pm, los 7 días de la semana.
  • Para los hospitalizados en la unidad de salud mental, se permite un visitante por dia Viernes de 5:15 pm a 6:45 pm, fines de semana y vacaciones 2 a 5 pm.
  • Se requiere que los visitantes utilicen una mascarilla proporcionada por el hospital y se les pide mantener distancia física en el hospital.
  • La política actualizada se aplica a un visitante único no esencial para pacientes hospitalizados que no estén en aislamiento respiratorio, con restricciones relacionadas con las horas de detección y visitas.

Áreas para pacientes ambulatorios de Cooley Dickinson

  • También se permite un visitante acompañando a un paciente bajo atención en el Departamento de Emergencias. Se requiere el uso de mascarillas proporcionadas por el hospital.
  • Si alguien está teniendo alguna intervención ambulatoria en las unidades de cirugías ambulatorias o Endoscopia, su amigo o familiar deberá esperar afuera del edificio.

El mantenerlo a usted y a nuestros pacientes a salvo es nuestra mayor prioridad. ¡Gracias por entender!


Welcome to Cooley Dickinson Health Care. Provided in these pages are descriptions, directions, links to maps and other useful information primarily intended for patients, families and visitors at Cooley Dickinson Hospital in Northampton. Here you can find building and main campus maps, patient’s rights in English and Spanish, a guide to hospital amenities and visiting guidelines, and an overview of the Patient Family Advisory Council which works to help improve patient experience.

Select a link below to be directed to the appropriate resource or service that you’re looking for.