COVID-19 Vaccine FAQ

Information on vaccines
for SARS-CoV2 (coronavirus)

COVID-19 Vaccine


We are offering first-dose appointments for the COVID-19 vaccines to patients age 12 and older who are eligible under the state’s vaccine distribution plan. Beginning this week, Mass General Brigham patients can schedule a vaccine appointment on our new scheduling website. Please note, any patient under 18 needs a parent or guardian’s consent which can be found HERE. For Cooley Dickinson patients, vaccine appointments can be scheduled through their CDMG primary or specialty care office. If you are a patient of Cooley Dickinson/Mass General Brigham, you can call 413-582-2001 to schedule your COVID-19 vaccine appointment.

If you are eligible to receive the vaccine, according to state guidance, vaccination is also available through many local pharmacies and designated state vaccination sites. Please visit or directly at for more information or call 2-1-1.



When Can I Get the Vaccine?

Where Can I Get the Vaccine?

COVID-19 vaccination is now available at both MGB sites, including Cooley Dickinson’s Atwood Drive clinic, and at state-coordinated sites.

For a list of MGB-coordinated locations (Cooley Dickinson/MGB patients only), click HERE.

For a list of state-coordinated locations (open to all currently eligible Mass. residents), click HERE.

For information on COVID-19 vaccines for homebound patients, click HERE

Why Should I Get the Vaccine?


Where can I find more information?

A phone line is now available for eligible people to call to make a COVID-19 vaccine appointment. The phone number is 211 and it is open now. Callers should select the prompt “Help for scheduling a vaccine.” Phone lines are open from 8:30 a.m. until 5:00 p.m. Monday through Friday.
Information on vaccine availability, patient eligibility and distribution locations is changing on a daily basis and is driven by the state’s response plan. Local information and information specific to vaccine distribution plans for western Massachusetts residents and patients of all Cooley Dickinson Health Care providers and practices will be posted here when it becomes available. Currently the best source of information on COVID-19 vaccines for patients is via the Patient Gateway Internet portal. The Cooley Dickinson Call Center is also available as a resource for up-to-date information on COVID-19 vaccination, testing, and more. Call:


All federal, state and local information on COVID-19 vaccine eligibility, availability and distribution/locations is fluid and can change as often as daily. Please contact all clinics/organizations/municipalities or distribution centers directly for the most up-to-date information.

Northampton Regional Clinic
Northampton Senior Center
67 Conz St., Northampton, MA
For assistance with signing up in Northampton, please call: (413) 587-1219

Amherst Regional Clinic
Bangs Community Center
70 Boltwood Walk, Amherst, MA
For assistance with signing up in Amherst, please call:(413) 259-2425

For all other locations, please visit:

Assistance in Easthampton

Easthampton Council on Aging  
(413) 527-6151 (Mon-Fri, 8 a.m.- 4 p.m.)

Easthampton Health Department
(413) 529-1400 ext. 430 (Mon-Thurs, 10 a.m.-12:30 p.m.)

Transportation Requests
To request transportation to a vaccine clinic, please call the Easthampton Council on Aging at: (413) 527-6151

Hampden County

The Hampden County Sheriff’s department’s All-Inclusive Support Services (AISS) center will help residents navigate the on-line booking process for appointments at state-approved COVID-19 vaccination locations.

Anyone who is eligible and needs help signing up for the vaccine can call AISS from 8 a.m. to 3 p.m. at413-278-5584. If the call goes to voicemail, leave your name and a phone number to reach you and someone will return your call.

When You’ve Been Fully Vaccinated

More and more people are getting the COVID-19 vaccine, and the more who do, the faster we can expect to get back to something like a pre-pandemic “normal” for schools, businesses, travel and other social behaviors. What can you do now that you’ve been fully vaccinated? What should you not do?

Recommendations are evolving as more real-world evidence comes in from studies around the world, and some restrictions are already being relaxed in CDC guidance, but until more conclusive evidence is gathered (particularly data on asymptomatic contagion), the organization recommends still practicing pandemic safety protocols, even if you are fully vaccinated.

Learn more at the CDC Website







Cooley Dickinson physician Dr. Estevan Garcia’s Reasons for Getting Immunized Against COVID-19

In Good Company:

Our first-line clinicians were first in line for the COVID-19 vaccine.